How Can We Help?

Find answers, submit tickets, or contact our support team directly.

FAQ

Find answers to common questions about our services.

Submit Ticket

Create a support request and we'll respond within 24 hours.

Webmail

Access your hosted Exchange email from any browser.

Customer Portal

Manage your account, view invoices, and update services.

Phone Support

843.577.8907

Mon-Fri 9am-5pm

Email Support

support@elinkcorp.com

Response within 24hrs

Emergency

24/7 Available

For hosting emergencies

Frequently Asked Questions

Domains

How do I transfer my domain?

Unlock your domain at your current registrar, get the auth code, and initiate the transfer through our portal. Transfers take 5-7 days.

How do I update my DNS records?

Log into the customer portal, select your domain, and use the DNS management tool. Changes propagate within 24-48 hours.

Hosting

What is your uptime guarantee?

We guarantee 99.9% uptime. If we fail to meet this, you receive a prorated credit on your next invoice.

Can you migrate my website?

Yes! We offer free website migration for new hosting customers. Our team handles everything with zero downtime.

Email

How do I set up email on my phone?

Use Exchange ActiveSync for automatic setup on iOS and Android. Server: mail.elinkcorp.net. Contact support for detailed guides.

How do I access webmail?

Visit mail.elinkcorp.net/owa and log in with your full email address and password.

View All FAQs

All Systems Operational

Online
Web Servers
Online
Email Servers
Online
DNS Servers

99.9% Uptime Guaranteed. Last checked: 6:46 PM EST

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